Conviva incident

Pulse Historical data processing issue

Minor Resolved View vendor source →

Conviva experienced a minor incident on April 26, 2025 affecting Historical, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2025, 08:42 AM UTC
Resolved
Apr 26, 2025, 09:49 AM UTC
Duration
1h 6m
Detected by Pingoru
Apr 26, 2025, 08:42 AM UTC

Affected components

Historical

Update timeline

  1. investigating Apr 26, 2025, 08:42 AM UTC

    We exhibited a Pulse Historical data processing issue during April 26th 2:45 am UTC - 7:15 am UTC. Our team is currently troubleshooting the issue and we will post the update when it is resolved.

  2. investigating Apr 26, 2025, 08:59 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 26, 2025, 09:49 AM UTC

    This incident has been resolved