Conviva incident

ECO traffic dip

Minor Resolved View vendor source →

Conviva experienced a minor incident on May 21, 2025 affecting Real-Time and Historical, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 03:16 PM UTC
Resolved
May 21, 2025, 06:35 PM UTC
Duration
3h 19m
Detected by Pingoru
May 21, 2025, 03:16 PM UTC

Affected components

Real-TimeHistorical

Update timeline

  1. investigating May 21, 2025, 03:16 PM UTC

    To our Valued Customers: Conviva Operations is aware of ongoing interruptions to our production services and is currently investigating towards a resolution. Areas affected include: ECO Real-Time and Historical Best regards, Conviva Support Services

  2. resolved May 21, 2025, 06:35 PM UTC

    This incident has been resolved.