Conviva incident

Conviva - Critical Incident Awareness Notification - ECO

Minor Resolved View vendor source →

Conviva experienced a minor incident on June 2, 2025 affecting Real-Time and Historical, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2025, 05:17 PM UTC
Resolved
Jun 02, 2025, 07:49 PM UTC
Duration
2h 32m
Detected by Pingoru
Jun 02, 2025, 05:17 PM UTC

Affected components

Real-TimeHistorical

Update timeline

  1. investigating Jun 02, 2025, 05:17 PM UTC

    To our Valued Customers: Conviva Operations is aware of ongoing interruptions to our ECO production services and is currently investigating towards a resolution. Areas affected include: Real-Time and Historical For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact [email protected]

  2. resolved Jun 02, 2025, 07:49 PM UTC

    This incident has been resolved.