Conviva experienced a minor incident on June 4, 2025 affecting Historical, lasting 5h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2025, 04:00 AM UTC
Conviva Critical Incident Awareness Notification To our Valued Customers: Conviva Operations is aware of ongoing interruptions to our production services and is currently investigating towards a resolution. Areas affected include: [ Historical ] For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact [email protected]
- monitoring Jun 04, 2025, 04:26 AM UTC
The DPI Data gap has now been recovered. We continue to monitor our systems until it is stabilized.
- resolved Jun 04, 2025, 09:43 AM UTC
This incident has been resolved. We will continue to monitor.