Conviva incident

Conviva Critical Incident Awareness Notification - DPI

Minor Resolved View vendor source →

Conviva experienced a minor incident on June 4, 2025 affecting Real-Time and Historical, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2025, 04:34 PM UTC
Resolved
Jun 04, 2025, 05:51 PM UTC
Duration
1h 17m
Detected by Pingoru
Jun 04, 2025, 04:34 PM UTC

Affected components

Real-TimeHistorical

Update timeline

  1. investigating Jun 04, 2025, 04:34 PM UTC

    Conviva Critical Incident Awareness Notification To our Valued Customers: Conviva Operations is aware of ongoing interruptions to our DPI production services and is currently investigating towards a resolution. Areas affected include: Real-Time and Historical For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact [email protected]

  2. resolved Jun 04, 2025, 05:51 PM UTC

    This incident has been resolved.