Conveyor incident

Question Answering service is degraded

Major Resolved View vendor source →

Conveyor experienced a major incident on December 12, 2024 affecting app.conveyor.com, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2024, 01:18 AM UTC
Resolved
Dec 12, 2024, 02:11 AM UTC
Duration
53m
Detected by Pingoru
Dec 12, 2024, 01:18 AM UTC

Affected components

app.conveyor.com

Update timeline

  1. identified Dec 12, 2024, 01:18 AM UTC

    Due to an outage at our LLM provider, we are currently unable to perform question answering. We are monitoring the situation. All questions submitted during this period will be automatically processed when the outage is resolved.

  2. monitoring Dec 12, 2024, 02:01 AM UTC

    Our LLM provider has recovered. We are monitoring and working down our question answering backlog.

  3. resolved Dec 12, 2024, 02:11 AM UTC

    This incident has been resolved.