Conveyor incident
Intermittent 502 Bad Gateway on Hosted Trust Centers
Conveyor experienced a minor incident on March 17, 2026 affecting Hosted Trust Centers, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Hosted Trust Centers
Update timeline
- investigating Mar 17, 2026, 09:15 PM UTC
We are seeing reports of intermittent 502 errors when accessing hosted Trust Centers. We have activated our Incident Response Plan and are investigating the possible cause of this disruption.
- monitoring Mar 17, 2026, 09:57 PM UTC
We have completed a restart of a failing service and we believe has resolved this issue. We continue to monitor the situation and identify a root cause.
- resolved Mar 17, 2026, 11:39 PM UTC
Our platform provider notified us that we experienced these intermittent connection failures related to DNS resolution issues on their end. This incident has been resolved and all services are functioning as expected.