Conveyor incident

Document Watermarking Service Disruption

Notice Resolved View vendor source →
Started
Mar 26, 2026, 12:29 AM UTC
Resolved
Mar 26, 2026, 12:29 AM UTC
Duration
Detected by Pingoru
Mar 26, 2026, 12:29 AM UTC

Affected components

Hosted Trust Centers

Update timeline

  1. resolved Mar 26, 2026, 12:29 AM UTC

    On March 25th at 5:28pm ET we released a change to our watermarking service on Trust Centers. This change caused watermarks to be skipped on documents downloaded from Trust Centers. After identifying this issue, we rolled back the change at 7:52pm ET. Watermarks are now correctly being applied to documents. We are actively reviewing which documents were downloaded without a watermark applied. If your organization was affected, we will contact you directly within 24 hours with a list of impacted downloads. The service is fully operational and no action is required on your part.

Looking to track Conveyor downtime and outages?

Pingoru polls Conveyor's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Conveyor reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Conveyor alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Conveyor for free

5 free monitors · No credit card required