Convex incident

Errors affecting some instances

Major Resolved View vendor source →

Convex experienced a major incident on October 25, 2025 affecting Free & Starter, lasting 4h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2025, 01:15 PM UTC
Resolved
Oct 25, 2025, 05:34 PM UTC
Duration
4h 19m
Detected by Pingoru
Oct 25, 2025, 01:15 PM UTC

Affected components

Free & Starter

Update timeline

  1. investigating Oct 25, 2025, 01:52 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 25, 2025, 02:10 PM UTC

    Identified an issue. Remediating. Pro customers have been remediated fully. Continuing to monitor

  3. resolved Oct 25, 2025, 05:34 PM UTC

    This incident has been resolved.