Convex Outage History

We identified an issue that can lead to actions failing to execute when their code calls `createFunctionHandle` (https://docs.convex.dev/api/modules/server#createfunctionhandle). This issue only affects business deployments (Free, Starter and Professional users are not affected). A fix has been implemented and is currently being deployed.

We've identified the issue causing failures when pushing code that includes Node Actions and are rolling out a fix. Deployments without Node Actions are unaffected. Another update to follow as recovery is confirmed.

We identified an issue that prevents automatic cloud backups from running. Our engineers are working on a fix. In the meantime, it is possible to manually start backups from the dashboard “Backup & Restore” page.

The issue has been identified and a fix is being implemented.

We're investigating elevated error rates on a subset of Professional deployments

We’ve identified an issue causing newly configured custom domains to remain in the pending verification state. Existing custom domains continue to function normally. We’re working with our upstream provider to resolve the issue and will provide updates as we have more information.

The team has identified the issue and is reverting the change. We'll update on status as we resolve for the affected Convex customers.

A mitigation has been rolled out for all users on pro plans. It will be rolled out to all users on Free and Starter plans soon. Please redeploy your projects with `npx convex dev` and `npx convex deploy` and your HTTP actions should begin working immediately. We'll also roll out a fix soon that does this automatically if you don't get to it first.

AWS has identified an Availability Zone-level issue affecting our infrastructure. Some customer workloads may continue to experience intermittent errors while affected jobs are reallocated to healthy hardware and databases fail over. We’re continuing to monitor recovery and will provide updates as AWS mitigation progresses.

AWS’s Availability Zone-level issue is continuing to cause impact to our infrastructure. Some customers may experience extended downtime or elevated error rates while affected workloads recover on healthy infrastructure. We’re actively working to restore service for impacted customers and will continue to provide updates as recovery progresses.

A small subset of free instances are experiencing availability issues while we restore service.

A small subset of customers are currently experiencing downtime while we reprovision some hosts. We are working on restoring service.

A misconfiguration caused many custom domains to stop working with a TLS error. We are rolling out a fix.

We’ve identified an overloaded database that’s causing intermittent errors in parts of the Convex Dashboard and CLI. Live traffic to Convex deployments is unaffected. We’re scaling the affected database now and will share another update shortly.

We've identified an issue temporarily blocking redirects for authentication on some non-pro instances. We're actively working on a fix and expect to have this resolved soon.

We've identified a fix and are rolling it out to a subset of customers before deploying more widely