Convex Outage History
Convex is up right nowPingoru has recorded 52 incidents for Convex: 37 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 1 of 720 (0%) |
| May 2026 | 6 | 10 of 744 (1%) |
| June 2026 | 5 | 5 of 720 (1%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 3 | 3 of 744 (0%) |
| September 2026 | 2 | 1 of 720 (0%) |
| October 2026 | 2 | 2 of 744 (0%) |
| November 2026 | 0 | 0 of 229 (0%) |
Incidents, newest first
Minor October 20, 2026 Elevated Error Rate for Deploying Node Actions 53m Free & Starter, Professional, Business
Started Oct 20, 2026, 02:32 PM UTC· resolved Oct 20, 2026, 03:26 PM UTC
- investigating Oct 20, 2026, 02:32 PM UTC
We're experiencing an elevated error rate for some customers with deployments that use node actions.
- investigating Oct 20, 2026, 02:33 PM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2026, 02:34 PM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2026, 02:34 PM UTC
We are continuing to investigate this issue.
- identified Oct 20, 2026, 02:49 PM UTC
We've identified the issue and working to resolve it.
- identified Oct 20, 2026, 03:00 PM UTC
We've identified a fix. We're actively deploying a fix and errors are decreasing.
- resolved Oct 20, 2026, 03:26 PM UTC
This issue is resolved, we are continuing to monitor.
Major October 9, 2026 Failing function calls 36m Free & Starter, Professional, Business
Started Oct 09, 2026, 10:33 PM UTC· resolved Oct 09, 2026, 11:09 PM UTC
- investigating Oct 09, 2026, 10:33 PM UTC
We are currently investigating reports of failing function calls.
- monitoring Oct 09, 2026, 10:57 PM UTC
The system has recovered and we are continuing to monitor the results.
- resolved Oct 09, 2026, 11:09 PM UTC
On 2026-10-09, between 22:11 and 22:52 UTC, some query and mutation executions running in us-east-1 failed to run. This outage was caused by a network issue at an upstream provider. The problem is now resolved.
Critical September 28, 2026 AI gateway unavailable 1h 3m AI Gateway
Started Sep 28, 2026, 09:09 PM UTC· resolved Sep 28, 2026, 10:13 PM UTC
- investigating Sep 28, 2026, 09:09 PM UTC
We are currently investigating an issue that makes the AI gateway refuse requests.
- monitoring Sep 28, 2026, 09:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2026, 10:13 PM UTC
An issue with an upstream provider caused requests to the AI Gateway to be rejected. The issue has been resolved and service has been restored. We apologize for the disruption.
Notice September 18, 2026 Dashboard logins degraded 1h 6m
Started Sep 18, 2026, 11:01 PM UTC· resolved Sep 19, 2026, 12:07 AM UTC
- identified Sep 18, 2026, 11:01 PM UTC
We're experiencing elevated error rates for dashboard logins due to an issue with a 3rd party provider. We'll provide updates here as the situation unfolds. Live deployments are not affected.
- monitoring Sep 18, 2026, 11:09 PM UTC
Error rates have reduced and appear to be stable, we are monitoring the situation
- resolved Sep 19, 2026, 12:07 AM UTC
This incident has been resolved.
Major August 16, 2026 Account verification/team invite emails not working 1h 53m Free & Starter, Professional, Business
Started Aug 16, 2026, 11:33 PM UTC· resolved Aug 17, 2026, 01:26 AM UTC
- identified Aug 16, 2026, 11:33 PM UTC
We identified an ongoing issue that prevents emails sent from the Convex dashboard (e.g. team invitations and new account verification emails) from being sent. We are currently working on a fix.
- monitoring Aug 17, 2026, 12:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 17, 2026, 01:26 AM UTC
This incident has been resolved.
Minor August 12, 2026 Some HTTP Actions returning 404 20m Free & Starter, Professional, Business
Started Aug 12, 2026, 03:41 AM UTC· resolved Aug 12, 2026, 04:01 AM UTC
- identified Aug 12, 2026, 03:41 AM UTC
We're investigating reports that HTTP Actions are returning 404 responses when an `X-Forwarded-Host` header is set on the incoming request. We've identified a potential infrastructure change and are reverting it now.
- resolved Aug 12, 2026, 04:01 AM UTC
This incident is resolved. Between 00:20 and 04:15 UTC on 12 August, some HTTP Actions returned a 404 response. This affected requests that reached Convex through an intermediate proxy or CDN, because those requests carry an `X-Forwarded-Host` header. A change to our edge configuration made it read that header instead of the request's own hostname, so it looked for the wrong deployment. We reverted the change in all regions and error rates are back to their normal level. No data was lost, and requests that did not carry that header were unaffected. We are sorry for the disruption, and are improving our testing and monitoring of edge configuration changes to catch issues like this before they reach production.
Major August 5, 2026 Action failures for business deployments that use createFunctionHandle 14m Business
Started Aug 05, 2026, 01:42 AM UTC· resolved Aug 05, 2026, 01:57 AM UTC
- identified Aug 05, 2026, 01:42 AM UTC
We identified an issue that can lead to actions failing to execute when their code calls `createFunctionHandle` (https://docs.convex.dev/api/modules/server#createfunctionhandle). This issue only affects business deployments (Free, Starter and Professional users are not affected). A fix has been implemented and is currently being deployed.
- resolved Aug 05, 2026, 01:57 AM UTC
This incident has been resolved.
Minor July 15, 2026 New deployments unable to push Node Actions to Convex 57m Free & Starter, Professional, Business
Started Jul 15, 2026, 05:35 AM UTC· resolved Jul 15, 2026, 06:33 AM UTC
- investigating Jul 15, 2026, 05:35 AM UTC
We're investigating reports that users are unable to push code containing new Node Actions to Convex deployments.
- identified Jul 15, 2026, 05:41 AM UTC
We've identified the issue causing failures when pushing code that includes Node Actions and are rolling out a fix. Deployments without Node Actions are unaffected. Another update to follow as recovery is confirmed.
- resolved Jul 15, 2026, 06:33 AM UTC
This incident has been resolved. We deployed a fix for the recent backend change that was causing pushes containing Node Actions to fail, and we've confirmed that pushes have returned to normal across all deployments. Pushes without Node Actions were unaffected throughout. No action is needed on your end — retrying any previously failed push will now succeed. We apologize for the disruption.
Notice June 23, 2026 Availability issues across all Convex deployments 4m Free & Starter, Professional, Business
Started Jun 23, 2026, 06:13 PM UTC· resolved Jun 23, 2026, 06:18 PM UTC
- investigating Jun 23, 2026, 06:13 PM UTC
We're currently investigating an availability issue affecting Convex deployments and will provide an update in the near future.
- investigating Jun 23, 2026, 06:15 PM UTC
We believe the issue to be resolved, currently monitoring.
- resolved Jun 23, 2026, 06:18 PM UTC
We had approximately 10 minutes of availability impact caused by a cascading failure after performing a configuration change to migrate a database cluster. We apologize for the impact and will be refining these processes to avoid this happening again.
Minor June 18, 2026 Automatic backups are not running 1h 18m Free & Starter, Professional, Business
Started Jun 18, 2026, 09:44 PM UTC· resolved Jun 18, 2026, 11:03 PM UTC
- identified Jun 18, 2026, 09:44 PM UTC
We identified an issue that prevents automatic cloud backups from running. Our engineers are working on a fix. In the meantime, it is possible to manually start backups from the dashboard “Backup & Restore” page.
- monitoring Jun 18, 2026, 10:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2026, 11:03 PM UTC
This incident has been resolved.
Major June 15, 2026 High error rates across all deployments, except some D1024s 12m Free & Starter, Professional, Business
Started Jun 15, 2026, 10:23 PM UTC· resolved Jun 15, 2026, 10:35 PM UTC
- investigating Jun 15, 2026, 10:23 PM UTC
We are currently investigating this issue.
- identified Jun 15, 2026, 10:26 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 15, 2026, 10:28 PM UTC
A fix has been implemented and error rates have gone down.
- monitoring Jun 15, 2026, 10:31 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 15, 2026, 10:35 PM UTC
This incident has been resolved.
Minor June 13, 2026 Spike in error rates for Convex Free and Starter deployments 4m Free & Starter, Free & Starter
Started Jun 13, 2026, 04:49 AM UTC· resolved Jun 13, 2026, 04:53 AM UTC
- monitoring Jun 13, 2026, 04:49 AM UTC
A failure in our load balancing layer caused a brief spike in error rates for Convex Free and Starter deployments. The affected service has recovered and we're monitoring to ensure error rates are back to zero.
- resolved Jun 13, 2026, 04:53 AM UTC
This incident has been resolved.
Minor June 10, 2026 Elevated error rate on some Pro deployments 3h 9m Professional, Professional
Started Jun 10, 2026, 12:00 AM UTC· resolved Jun 10, 2026, 03:09 AM UTC
- identified Jun 10, 2026, 12:00 AM UTC
We're investigating elevated error rates on a subset of Professional deployments
- monitoring Jun 10, 2026, 12:20 AM UTC
A fix has been implemented and we are monitoring the situation
- monitoring Jun 10, 2026, 12:53 AM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 10, 2026, 03:09 AM UTC
We are continuing to monitor for any further issues.
- resolved Jun 10, 2026, 03:09 AM UTC
This incident has been resolved.
Minor May 30, 2026 Brief interruption in availability of some Convex deployments 15m
Started May 30, 2026, 12:52 AM UTC· resolved May 30, 2026, 01:07 AM UTC
- resolved May 30, 2026, 12:52 AM UTC
A configuration update caused an unintended restart of many Convex deployments, resulting in intermittent unavailability from 00:52 to 00:54 UTC in the US East region and from 01:05 to 01:07 UTC in the EU West region. Service has since returned to normal.
Minor May 29, 2026 Subset of EU deployments seeing elevated errors 1h 45m Professional, Professional
Started May 29, 2026, 03:23 PM UTC· resolved May 29, 2026, 05:09 PM UTC
- investigating May 29, 2026, 03:23 PM UTC
We are currently investigating.
- monitoring May 29, 2026, 04:47 PM UTC
A fix has been implemented. Monitoring to ensure error rates are down on all affected deployments
- resolved May 29, 2026, 05:09 PM UTC
This incident has been resolved.
Minor May 26, 2026 Custom domain creation encountering errors 1h 7m Professional, Business
Started May 26, 2026, 05:48 PM UTC· resolved May 26, 2026, 06:55 PM UTC
- identified May 26, 2026, 05:48 PM UTC
We’ve identified an issue causing newly configured custom domains to remain in the pending verification state. Existing custom domains continue to function normally. We’re working with our upstream provider to resolve the issue and will provide updates as we have more information.
- resolved May 26, 2026, 06:55 PM UTC
This incident has been resolved.
Major May 22, 2026 HTTP Action Outage Affecting Some Deployments 3h 57m Free & Starter, Professional
Started May 22, 2026, 06:11 AM UTC· resolved May 22, 2026, 10:09 AM UTC
- identified May 22, 2026, 06:11 AM UTC
The team has identified the issue and is reverting the change. We'll update on status as we resolve for the affected Convex customers.
- identified May 22, 2026, 06:55 AM UTC
A mitigation has been rolled out for all users on pro plans. It will be rolled out to all users on Free and Starter plans soon. Please redeploy your projects with `npx convex dev` and `npx convex deploy` and your HTTP actions should begin working immediately. We'll also roll out a fix soon that does this automatically if you don't get to it first.
- monitoring May 22, 2026, 07:47 AM UTC
We've reverted 100% of deployments, and a code deployment will resolve HTTP action issues. Please redeploy your projects with `npx convex dev` and `npx convex deploy` and your HTTP actions should begin working immediately. We'll wait to resolve this incident until we've automatically fixed the few remaining deployments with HTTP action issues that developers have not pushed code for.
- resolved May 22, 2026, 10:09 AM UTC
All deployments have been automatically repaired, and HTTP actions are working across the entirety of Convex's cloud. Our team will follow up with a postmortem soon.
Major May 8, 2026 Intermittent Impact from AWS Outage 1h 49m Free & Starter, Free & Starter, Professional, Business and 2 more
Started May 08, 2026, 12:16 AM UTC· resolved May 08, 2026, 02:05 AM UTC
- investigating May 08, 2026, 12:16 AM UTC
We’re experiencing intermittent downtime from an upstream infrastructure provider. Some customer workloads may see brief error spikes while affected jobs are reallocated to healthy hardware and databases fail over. We’re monitoring recovery and will provide updates as mitigation progresses.
- identified May 08, 2026, 12:29 AM UTC
AWS has identified an Availability Zone-level issue affecting our infrastructure. Some customer workloads may continue to experience intermittent errors while affected jobs are reallocated to healthy hardware and databases fail over. We’re continuing to monitor recovery and will provide updates as AWS mitigation progresses.
- identified May 08, 2026, 12:54 AM UTC
AWS’s Availability Zone-level issue is continuing to cause impact to our infrastructure. Some customers may experience extended downtime or elevated error rates while affected workloads recover on healthy infrastructure. We’re actively working to restore service for impacted customers and will continue to provide updates as recovery progresses.
- monitoring May 08, 2026, 01:51 AM UTC
We’ve moved affected infrastructure out of the impacted AWS Availability Zone, and traffic should now be restored. We’re continuing to monitor for any residual impact while AWS’s recovery progresses.
- resolved May 08, 2026, 02:05 AM UTC
We’ve mitigated the impact from AWS’s Availability Zone issue, and service has remained stable. We have not observed further node failures or customer impact, so we’re marking this incident as resolved. We’ll continue to monitor AWS’s recovery separately.
Minor May 6, 2026 Elevated latency for function calls for some deployments 41m Free & Starter, Professional
Started May 06, 2026, 05:43 PM UTC· resolved May 06, 2026, 06:24 PM UTC
- investigating May 06, 2026, 05:43 PM UTC
Convex on-call engineers are investigated elevated latency for function calls on a small set of Convex deployments
- monitoring May 06, 2026, 06:04 PM UTC
A fix has been implemented and we are monitoring the results
- resolved May 06, 2026, 06:24 PM UTC
This incident has been resolved.
Notice April 21, 2026 Login/Deployment/Dashboard services impacted 52m Free & Starter, Professional, Business
Started Apr 21, 2026, 04:04 PM UTC· resolved Apr 21, 2026, 04:56 PM UTC
- investigating Apr 21, 2026, 04:04 PM UTC
Load issues are affecting our authentication, dashboard, and project deployment services. Your application live traffic is unaffected.
- monitoring Apr 21, 2026, 04:41 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 21, 2026, 04:41 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 21, 2026, 04:56 PM UTC
Login/Deployment/Dashboard services are confirmed restored
Major April 9, 2026 Small percentage of deployments experiencing outage 42m Free & Starter, Free & Starter, Professional, Business and 2 more
Started Apr 09, 2026, 05:42 AM UTC· resolved Apr 09, 2026, 06:24 AM UTC
- investigating Apr 09, 2026, 05:42 AM UTC
Seems related to a problematic database failover. Updates soon.
- monitoring Apr 09, 2026, 05:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 09, 2026, 06:24 AM UTC
This issue is considered resolved. Impact: A small percentage of Convex deployments experienced sporadic availability for approximately 17 minutes, from 22:42 to 22:59 PM PT. Root cause: one of our database clusters experienced a routine primary failover event. During the primary promotion process, the orchestration system failed to provision a replica that was ready to accept new database writes. Out of an abundance of caution, Convex will only use database clusters that support semi-sync replication, where at least two machines persist the writes before considering the write successful. Since the replicas were not ready, this cluster was not usable by Convex. Human operators were paged to intervene and fix the broken automation. We're working with our database partners to better understand what went wrong and what changes will prevent it in the future.
Minor March 25, 2026 Some deployments are unavailable 27m Free & Starter, Free & Starter
Started Mar 25, 2026, 09:50 PM UTC· resolved Mar 25, 2026, 10:17 PM UTC
- investigating Mar 25, 2026, 09:50 PM UTC
An unplanned database promotion has caused some deployments to become unavailable. We're investigating now.
- monitoring Mar 25, 2026, 09:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 25, 2026, 10:17 PM UTC
This incident has been resolved.
Notice March 25, 2026 elevated latency for a small subset of convex deployments 3h 19m
Started Mar 25, 2026, 04:27 PM UTC· resolved Mar 25, 2026, 07:46 PM UTC
- investigating Mar 25, 2026, 04:27 PM UTC
We're investigating elevated latency for functions on a subset of Convex deployments
- identified Mar 25, 2026, 05:54 PM UTC
A small subset of free instances are experiencing availability issues while we restore service.
- resolved Mar 25, 2026, 07:46 PM UTC
This incident has been resolved.
- postmortem Mar 25, 2026, 07:47 PM UTC
We had elevated latencies on a single database that required us to temporarily shed load while resizing and reparenting the db. This lead to a period of elevated latencies for all instances on that database followed by downtime for a smaller subset of instances while we performed the maintenance operation. This issue should not occur under normal circumstances and was due an underlying database problem that required manual intervention to resolve. We apologize for the impact to those impacted!
Notice March 14, 2026 limited availability for provisioning new backends 4m Free & Starter
Started Mar 14, 2026, 06:05 PM UTC· resolved Mar 14, 2026, 06:10 PM UTC
- investigating Mar 14, 2026, 06:05 PM UTC
Provisioning new backends is currently limited and will be resolved shortly
- monitoring Mar 14, 2026, 06:09 PM UTC
Service is being restored
- resolved Mar 14, 2026, 06:10 PM UTC
This incident has been resolved.
Notice March 12, 2026 elevated error rates on convex for pro instances 37m Free & Starter
Started Mar 12, 2026, 01:17 PM UTC· resolved Mar 12, 2026, 01:55 PM UTC
- investigating Mar 12, 2026, 01:17 PM UTC
We are currently investigating an issue leading to higher error rates
- monitoring Mar 12, 2026, 01:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 12, 2026, 01:55 PM UTC
This incident has been resolved.
- postmortem Mar 13, 2026, 03:36 AM UTC
At approximately 6am Pacific we had a high rate of server errors for approximately 30 minutes for a subset of customer backends. This was caused by a 20x increase in traffic that saturated one of our databases and led to resource exhaustion on one of our function execution clusters, which is why the impact spilled beyond just that specific database. We’ve scaled up our infrastructure further and are deploying some changes to load shedding and retries to minimize the impact of such an event in future. While we aim to have no cascading impact on other customers from a load spike we’re also deploying dedicated isolated hardware for customers on our upcoming Business plan.