Convex incident

Account verification/team invite emails not working

Major Resolved View vendor source →

Convex experienced a major incident on August 16, 2026 affecting Free & Starter and Professional and 1 more component, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2026, 11:33 PM UTC
Resolved
Aug 17, 2026, 01:26 AM UTC
Duration
1h 53m
Detected by Pingoru
Aug 16, 2026, 11:33 PM UTC

Affected components

Free & StarterProfessionalBusiness

Update timeline

  1. identified Aug 16, 2026, 11:33 PM UTC

    We identified an ongoing issue that prevents emails sent from the Convex dashboard (e.g. team invitations and new account verification emails) from being sent. We are currently working on a fix.

  2. monitoring Aug 17, 2026, 12:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 17, 2026, 01:26 AM UTC

    This incident has been resolved.