Convex incident

elevated latency/errors for a subset of customers

Notice Resolved View vendor source →

Convex experienced a notice incident on October 28, 2025 affecting Free & Starter, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 09:38 PM UTC
Resolved
Oct 28, 2025, 11:50 PM UTC
Duration
2h 12m
Detected by Pingoru
Oct 28, 2025, 09:38 PM UTC

Affected components

Free & Starter

Update timeline

  1. investigating Oct 28, 2025, 09:38 PM UTC

    We're investigating an issue with a database cluster leading to degraded performance and higher error rates for affected deployments.

  2. identified Oct 28, 2025, 09:50 PM UTC

    Service has been restored to Pro customers and we're working on restoring free deployments.

  3. resolved Oct 28, 2025, 11:50 PM UTC

    This incident has been resolved. The specific cause was due to a maintenance operation from a downstream provider which resulted in a database cluster switching to using an unoptimized table format. We'll be working to ensure the underlying cause is resolved.