Convex incident

Code Deployment Degraded

Major Resolved View vendor source →

Convex experienced a major incident on November 14, 2025 affecting Free & Starter, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 09:29 PM UTC
Resolved
Nov 15, 2025, 12:42 AM UTC
Duration
3h 13m
Detected by Pingoru
Nov 14, 2025, 09:29 PM UTC

Affected components

Free & Starter

Update timeline

  1. investigating Nov 14, 2025, 09:29 PM UTC

    Some calls to AWS to deploy new versions of customer code are failing. Provisioning new preview deployments is also impacted. Live production traffic is unaffected.

  2. investigating Nov 14, 2025, 09:29 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 14, 2025, 11:05 PM UTC

    We have deployed a fix and error rates are falling.

  4. resolved Nov 15, 2025, 12:42 AM UTC

    This incident has been resolved.