Convex incident

Elevated error rates for a subset of instances

Major Resolved View vendor source →

Convex experienced a major incident on November 21, 2025 affecting Free & Starter, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 10:15 PM UTC
Resolved
Nov 21, 2025, 10:22 PM UTC
Duration
6m
Detected by Pingoru
Nov 21, 2025, 10:15 PM UTC

Affected components

Free & Starter

Update timeline

  1. investigating Nov 21, 2025, 10:15 PM UTC

    A small subset Convex instances are experiencing elevated errors rates. The Convex team is investigating.

  2. identified Nov 21, 2025, 10:19 PM UTC

    The issue has been identified and the team is implementing a fix. Some affected deployments are back online

  3. resolved Nov 21, 2025, 10:22 PM UTC

    This incident has been resolved.