Convex incident

Custom domain creation encountering errors

Minor Resolved View vendor source →

Convex experienced a minor incident on May 26, 2026 affecting Professional and Business, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 05:48 PM UTC
Resolved
May 26, 2026, 06:55 PM UTC
Duration
1h 7m
Detected by Pingoru
May 26, 2026, 05:48 PM UTC

Affected components

ProfessionalBusiness

Update timeline

  1. identified May 26, 2026, 05:48 PM UTC

    We’ve identified an issue causing newly configured custom domains to remain in the pending verification state. Existing custom domains continue to function normally. We’re working with our upstream provider to resolve the issue and will provide updates as we have more information.

  2. resolved May 26, 2026, 06:55 PM UTC

    This incident has been resolved.