Converlens incident

Unable to submit survey responses

Resolved after 1 hour 39 minutes, affecting Current status by service (Backend Services) and Current status by service (Backend Services), on November 11, 2025.

investigating Nov 11, 2025, 12:06 AM UTC

Some customers have reported issues submitting surveys. Team is investigating.

Started
Nov 11, 2025, 12:06 AM UTC
Resolved
Nov 11, 2025, 01:45 AM UTC
Duration
1h 39m
Detected by Pingoru
Nov 11, 2025, 12:06 AM UTC

Affected components

Current status by service (Backend Services)Current status by service (Backend Services)

Update timeline

  1. investigating Nov 11, 2025, 12:06 AM UTC

    Some customers have reported issues submitting surveys. Team is investigating.

  2. resolved Nov 11, 2025, 01:45 AM UTC

    All affected instances have now returned to normal.

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