Converlens Outage History

Converlens is up right now

Converlens had 7 outages in the last 2 years totaling 5h 52m of downtime — averaging 0.3 incidents per month.

There were 7 Converlens outages since August 8, 2024 totaling 5h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.converlens.com

Minor January 11, 2026

Upstream provider experienc...

Detected by Pingoru
Jan 11, 2026, 06:36 AM UTC
Resolved
Jan 11, 2026, 08:34 AM UTC
Duration
1h 58m
Affected: Current status by service (Converlens App)
Timeline · 2 updates
  1. investigating Jan 11, 2026, 06:36 AM UTC

    The infrastructure provider hosting Converlens UI (Netlify) is experiencing intermittent access issues.

  2. resolved Jan 11, 2026, 08:34 AM UTC

    The Netlify CDN hosting the Converlens UI experienced about 1.5 hours of intermittent issues. Converlens remained substantially available during this time, but certain users may have seen degraded access during this window.

Read the full incident report →

Minor November 23, 2025

Error loading the admin bac...

Detected by Pingoru
Nov 23, 2025, 09:30 PM UTC
Resolved
Nov 23, 2025, 10:20 PM UTC
Duration
50m
Affected: Current status by service (Converlens App)
Timeline · 2 updates
  1. investigating Nov 23, 2025, 09:30 PM UTC

    Our team are currently investigating an error on the admin user interface.

  2. resolved Nov 23, 2025, 10:20 PM UTC

    This issue is now resolved

Read the full incident report →

Major November 18, 2025

Help Desk and Support site ...

Detected by Pingoru
Nov 18, 2025, 12:01 PM UTC
Resolved
Nov 18, 2025, 12:06 PM UTC
Duration
5m
Affected: Current status by service (Help Desk and Support site)
Timeline · 2 updates
  1. investigating Nov 18, 2025, 12:01 PM UTC

    Help Desk and Support site went down.

  2. resolved Nov 18, 2025, 12:06 PM UTC

    Help Desk and Support site recovered.

Read the full incident report →

Minor November 11, 2025

Unable to submit survey res...

Detected by Pingoru
Nov 11, 2025, 12:06 AM UTC
Resolved
Nov 11, 2025, 01:45 AM UTC
Duration
1h 39m
Affected: Current status by service (Backend Services)
Timeline · 2 updates
  1. investigating Nov 11, 2025, 12:06 AM UTC

    Some customers have reported issues submitting surveys. Team is investigating.

  2. resolved Nov 11, 2025, 01:45 AM UTC

    All affected instances have now returned to normal.

Read the full incident report →

Major June 13, 2025

Google Cloud incident

Detected by Pingoru
Jun 13, 2025, 04:09 AM UTC
Resolved
Jun 13, 2025, 04:09 AM UTC
Duration
—
Affected: Current status by service (Backend Services)
Timeline · 1 update
  1. resolved Jun 13, 2025, 04:09 AM UTC

    Google Cloud experienced a major service disruption between 10:51 - 18:18 12 June 2025 PDT. Their incident page is available here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW Service has now returned to normal. Converlens core services were not directly impacted by this, in respect of our application servers, databases, and other application infrastructure remained running, and our engineers were able to access and confirm status. Our automated status checks also all remained green during this time, reporting no issues. However we had multiple reports from customers being unable to connect to Converlens domains during this period, reporting what appeared to be routing and network access errors, which appeared to prevent connections to the running Converlens services. Google have yet to provide further information about this incident or a post-mortem, however all services have since been restored.

Read the full incident report →

Minor August 15, 2024

Degraded access to database

Detected by Pingoru
Aug 15, 2024, 11:30 PM UTC
Resolved
Aug 16, 2024, 12:44 AM UTC
Duration
1h 14m
Affected: Current status by service (Backend Services)
Timeline · 2 updates
  1. investigating Aug 15, 2024, 11:30 PM UTC

    Investigating increased error rates connecting to database

  2. resolved Aug 16, 2024, 12:44 AM UTC

    This issue has been resolved.

Read the full incident report →

Minor August 8, 2024

Interrupted access to backe...

Detected by Pingoru
Aug 08, 2024, 09:22 PM UTC
Resolved
Aug 08, 2024, 09:28 PM UTC
Duration
6m
Affected: Current status by service (Backend Services)
Timeline · 2 updates
  1. investigating Aug 08, 2024, 09:22 PM UTC

    Interrupted backend API servers

  2. resolved Aug 08, 2024, 09:28 PM UTC

    Backend Services restored

Read the full incident report →