Converlens experienced a major incident on November 18, 2025 affecting Current status by service (Help Desk and Support site), lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (Help Desk and Support site)
Update timeline
- investigating Nov 18, 2025, 12:01 PM UTC
Help Desk and Support site went down.
- resolved Nov 18, 2025, 12:06 PM UTC
Help Desk and Support site recovered.