Converlens experienced a major incident on November 18, 2025 affecting Current status by service (Help Desk and Support site) and Current status by service (Help Desk and Support site), lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (Help Desk and Support site)Current status by service (Help Desk and Support site)
Update timeline
- investigating Nov 18, 2025, 12:01 PM UTC
Help Desk and Support site went down.
- resolved Nov 18, 2025, 12:06 PM UTC
Help Desk and Support site recovered.