Controlant incident

Service disruption - SCM

Resolved after 31 minutes, affecting Supply Chain Monitoring, on March 31, 2025.

investigating Mar 31, 2025, 04:10 PM UTC

We need to inform you about an incident that has recently occurred affecting SCM’s performance. Below is the status based on our initial analysis. Date and Time: Mon, March 31, 2025; 13:45 GMT SCM was reported to have intermittent performance issues for the majority of users from 13:45 GMT. We are investigating this and will provide updates as necessary. The next update will be provided at 17:00 GMT.

Started
Mar 31, 2025, 04:10 PM UTC
Resolved
Mar 31, 2025, 04:42 PM UTC
Duration
31m
Detected by Pingoru
Mar 31, 2025, 04:10 PM UTC

Affected components

Supply Chain Monitoring

Update timeline

  1. investigating Mar 31, 2025, 04:10 PM UTC

    We need to inform you about an incident that has recently occurred affecting SCM’s performance. Below is the status based on our initial analysis. Date and Time: Mon, March 31, 2025; 13:45 GMT SCM was reported to have intermittent performance issues for the majority of users from 13:45 GMT. We are investigating this and will provide updates as necessary. The next update will be provided at 17:00 GMT.

  2. resolved Mar 31, 2025, 04:42 PM UTC

    SCM is fully operational from 16:13 GMT.

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