Continu incident

SAML/SSO Login Failures

Major Resolved View vendor source →

Continu experienced a major incident on October 15, 2026 affecting Learn Web App - Asia/Pacific and Learn Web App - US, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 11:08 PM UTC
Resolved
Oct 15, 2026, 11:47 PM UTC
Duration
39m
Detected by Pingoru
Oct 15, 2026, 11:08 PM UTC

Affected components

Learn Web App - Asia/PacificLearn Web App - US

Update timeline

  1. investigating Oct 15, 2026, 11:08 PM UTC

    We are currently investigating issues regarding signing into Continu instances via SAML/SSO. While we work through this issue normal logins such as those via email or username are functioning and unaffected.

  2. identified Oct 15, 2026, 11:12 PM UTC

    Our engineering team has identified the cause of these failures and is working to deploy a fix as soon as possible.

  3. monitoring Oct 15, 2026, 11:33 PM UTC

    A fix has been deployed and we are monitoring the rollout. Logins via SAML/SSO should now be available.

  4. resolved Oct 15, 2026, 11:47 PM UTC

    SAML/SSO based logins are recovered.