Contentful experienced a major incident on September 24, 2025 affecting Web App, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Web App
Update timeline
- investigating Sep 24, 2025, 05:10 PM UTC
We are aware of top-level navigation issues causing redirects to the organization selection screen and are actively investigating.
- monitoring Sep 24, 2025, 05:45 PM UTC
Customers were experiencing top-level navigation issues causing redirects to the organization selection screen. We have addressed the issue and are observing the situation.
- resolved Sep 24, 2025, 05:47 PM UTC
The issue is resolved.