Ongoing since 03:48 PM UTC.
We are currently experiencing a data synchronization issue with our New Customer Control Panel. As a result, the following issues may occur: - Account balances may not reflect recent payments. - Newly registered users may be unable to access the Control Panel. - Orders placed by new users may be put on hold. - Newly ordered services may not be correctly displayed or updated in the Control Panel. Our technical team is actively investigating the issue and working towards a resolution. The next update will be provided on 02.11.2026 at 09:00 CET. We sincerely apologize for any inconvenience caused and appreciate your patience and understanding. We sincerely apologize for the inconvenience.
Update timeline
- investigating Nov 01, 2026, 03:48 PM UTC
We are currently experiencing a data synchronization issue with our New Customer Control Panel. As a result, the following issues may occur: - Account balances may not reflect recent payments. - Newly registered users may be unable to access the Control Panel. - Orders placed by new users may be put on hold. - Newly ordered services may not be correctly displayed or updated in the Control Panel. Our technical team is actively investigating the issue and working towards a resolution. The next update will be provided on 02.11.2026 at 09:00 CET. We sincerely apologize for any inconvenience caused and appreciate your patience and understanding. We sincerely apologize for the inconvenience.
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