Constant Contact Outage History
Constant Contact is up right nowPingoru has recorded 50 incidents for Constant Contact: 22 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 2 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 5 | 52 of 744 (7%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 3 | 6 of 720 (1%) |
| October 2026 | 1 | 1 of 508 (0%) |
Incidents, newest first
Minor October 1, 2026 Delays in email campaign sending 56m Email Campaigns
Started Oct 01, 2026, 04:03 PM UTC· resolved Oct 01, 2026, 04:59 PM UTC
- investigating Oct 01, 2026, 04:03 PM UTC
We are experiencing delays in email campaign sending at this time. We recommend leaving your campaign scheduled, as unscheduling and rescheduling may result in further delays. Our engineers are aware of this issue and are working to resolve the delays.
- investigating Oct 01, 2026, 04:05 PM UTC
We are continuing to investigate this issue.
- resolved Oct 01, 2026, 04:59 PM UTC
The issue has been resolved, and mail is sending normally.
Minor September 16, 2026 Slow website navigation and email delivery 29m Email Campaigns
Started Sep 16, 2026, 06:52 PM UTC· resolved Sep 16, 2026, 07:22 PM UTC
- investigating Sep 16, 2026, 06:52 PM UTC
Customers may experience slowness when navigating within their Constant Contact accounts, as well as blank or empty pages. Additionally, we are experiencing delays in email campaign sending. We recommend leaving your campaign scheduled, as unscheduling and rescheduling may result in further delays.
- resolved Sep 16, 2026, 07:22 PM UTC
This incident has been resolved.
Minor September 14, 2026 Unable to view partner organization reporting 3h 32m Reporting
Started Sep 14, 2026, 07:09 PM UTC· resolved Sep 14, 2026, 10:42 PM UTC
- investigating Sep 14, 2026, 07:09 PM UTC
Partner customers may experience an error when attempting to use the organization reporting beta feature. Our engineers are aware of this error, and it's being actively researched.
- resolved Sep 14, 2026, 10:42 PM UTC
This issue has been resolved
Major September 2, 2026 Login Issues 1h 45m Login
Started Sep 02, 2026, 05:40 PM UTC· resolved Sep 02, 2026, 07:25 PM UTC
- investigating Sep 02, 2026, 06:04 PM UTC
Customers may experience slowness or errors when attempting to log into or navigate within their account. This issue is currently being investigated. We apologize for any delays this may cause.
- resolved Sep 02, 2026, 07:40 PM UTC
The login issues and a navigation slowness have been resolved, and all systems are operating normally. Thank you for your patience.
Minor July 23, 2026 Delays with Segments and Automation Path Starts 1d 20h Email Automation, Segments
Started Jul 23, 2026, 11:50 PM UTC· resolved Jul 25, 2026, 08:30 PM UTC
- investigating Jul 24, 2026, 08:04 PM UTC
Customers may experience delays with updates contacts a part of new and existing Segments. Customers may also experience delays with contacts starting an Automation path campaign. We are actively investigating this issue. We apologize for any inconveniences and appreciate your patience.
- resolved Jul 25, 2026, 08:33 PM UTC
These delays have been resolved and both Segments and APB paths are working as expected.
Minor July 7, 2026 Delays in sending email 5h 9m Email Campaigns
Started Jul 07, 2026, 03:23 PM UTC· resolved Jul 07, 2026, 08:32 PM UTC
- investigating Jul 07, 2026, 03:23 PM UTC
We are currently experiencing delays in sending test emails, as well as scheduled emails. Our engineers are aware of these delays and are working to resolve them as quickly as possible.
- resolved Jul 07, 2026, 08:32 PM UTC
This issue has been resolved, and all scheduled email has been sent.
Critical July 1, 2026 Error when creating new campaigns 43m Email Campaigns
Started Jul 01, 2026, 08:30 PM UTC· resolved Jul 01, 2026, 09:14 PM UTC
- investigating Jul 01, 2026, 08:30 PM UTC
Customers may encounter an error when attempting to create new campaigns, or when attempting to access or edit draft campaigns. We are aware of this issue and are working to resolve it as quickly as possible.
- resolved Jul 01, 2026, 09:14 PM UTC
This issue has been resolved and editor functionality has been restored to campaigns
Minor June 23, 2026 Slowness when logging in and navigating within the account (6/23/2026) 47m Login
Started Jun 23, 2026, 06:37 PM UTC· resolved Jun 23, 2026, 07:25 PM UTC
- identified Jun 23, 2026, 06:37 PM UTC
Customers may experience slowness when attempting to log into or navigate within their account. Our engineers are aware of this, and are researching the issue now. We apologize for any delays this may cause.
- resolved Jun 23, 2026, 07:25 PM UTC
This incident has been resolved.
Minor April 21, 2026 Delay in Email Delivery 30m Email Campaigns, Email Automation
Started Apr 21, 2026, 08:49 PM UTC· resolved Apr 21, 2026, 09:19 PM UTC
- investigating Apr 21, 2026, 08:49 PM UTC
We are currently experiencing a delay in the sending of some campaigns. Our team is actively working to resolve the issue. Please be assured that all scheduled campaigns will send as planned.
- resolved Apr 21, 2026, 09:19 PM UTC
This incident has been resolved.
Notice March 26, 2026 Slow navigation loading times 3h 38m Login, ConstantContact.com
Started Mar 26, 2026, 04:18 PM UTC· resolved Mar 26, 2026, 07:57 PM UTC
- investigating Mar 26, 2026, 04:18 PM UTC
We are currently investigating an issue that is causing slow loading times across our site and website loading issues. We understand the impact this may have on your experience, and our team is working diligently to identify and resolve the root cause.
- resolved Mar 26, 2026, 07:57 PM UTC
This incident has been resolved.
Notice March 12, 2026 Link Tracking and Reporting issue 11h 37m Reporting
Started Mar 12, 2026, 01:00 AM UTC· resolved Mar 12, 2026, 12:37 PM UTC
- resolved Mar 12, 2026, 01:53 PM UTC
This incident has been resolved. Customers experienced unexpected behavior specifically impacting email tracking functionality. Please note that email delivery was not impacted; your messages were successfully sent and received as intended. Our team identified the tracking issue and immediately restored the system to its full, stable state. All tracking data is now flowing as expected.
Major February 25, 2026 Email Delivery Delays 31m Email Campaigns, Email Automation
Started Feb 25, 2026, 07:51 PM UTC· resolved Feb 25, 2026, 08:22 PM UTC
- investigating Feb 25, 2026, 07:51 PM UTC
We are currently experiencing delays when attempting to deliver emails. Our engineers are aware of the inconvenience and are working towards a resolution.
- resolved Feb 25, 2026, 08:22 PM UTC
This incident has been resolved and all delayed mail has been sent.
Notice February 6, 2026 Slow account navigation and sending campaigns 1h 7m Email Campaigns
Started Feb 06, 2026, 06:39 PM UTC· resolved Feb 06, 2026, 07:46 PM UTC
- investigating Feb 06, 2026, 07:09 PM UTC
We're currently experiencing an issue that may cause a delay in sending your emails. We're working on resolving it as quickly as possible. Please note that campaigns should not be unscheduled and rescheduled, as that will put them further back in the queue.
- resolved Feb 06, 2026, 07:44 PM UTC
Campaigns are now sending normally.
Minor January 22, 2026 Email Delivery Delays due to Microsoft Outage 13h Email Campaigns, Email Automation
Started Jan 22, 2026, 07:30 PM UTC· resolved Jan 23, 2026, 08:30 AM UTC
- monitoring Jan 22, 2026, 09:07 PM UTC
Some users may experience delays when sending emails to Microsoft hosted email addresses. Currently, there is a Microsoft outage that may impact when email is received. We are monitoring the situation. https://status.cloud.microsoft/
- monitoring Jan 22, 2026, 09:16 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 23, 2026, 12:42 PM UTC
This incident has been resolved.
Minor November 19, 2025 Delays in test email delivery 3h 16m Email Campaigns
Started Nov 19, 2025, 06:49 PM UTC· resolved Nov 19, 2025, 10:05 PM UTC
- investigating Nov 19, 2025, 07:17 PM UTC
We are currently experiencing delays when attempting to deliver test emails. Our engineers are aware of the inconvenience and are working towards a resolution.
- resolved Nov 19, 2025, 10:05 PM UTC
Test mail delivery has resumed and there should be no further delays.
Notice November 12, 2025 SMS login issues 1h 32m Login
Started Nov 12, 2025, 07:45 PM UTC· resolved Nov 12, 2025, 09:17 PM UTC
- investigating Nov 12, 2025, 08:35 PM UTC
Some customers using SMS as their authentication method to log in to Constant Contact accounts may encounter difficulties in receiving the SMS notification. While the investigation into this issue is ongoing, you can opt for push notification as an alternative authentication method to access your account.
- investigating Nov 12, 2025, 08:54 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 12, 2025, 08:59 PM UTC
An update has been made, and we will continue to monitor the issue.
- resolved Nov 12, 2025, 10:17 PM UTC
This incident has been resolved.
Critical October 27, 2025 Issues with our website 13m Email Campaigns, Event Campaigns, Login, Survey Creation and 1 more
Started Oct 27, 2025, 08:05 PM UTC· resolved Oct 27, 2025, 08:18 PM UTC
- investigating Oct 27, 2025, 08:05 PM UTC
We are aware of an issue preventing some customers from successfully logging in and navigating our site. Our team is actively working to resolve the issue as quickly as possible, and we apologize for the disruption.
- resolved Oct 27, 2025, 08:18 PM UTC
This incident has been resolved
Major October 20, 2025 Product Navigation Issues 1h 4m My Account & Billing
Started Oct 20, 2025, 03:43 PM UTC· resolved Oct 20, 2025, 04:48 PM UTC
- investigating Oct 20, 2025, 03:43 PM UTC
We are currently investigating reports of intermittent navigation issues affecting some customers. Our team is actively working to identify and resolve the root cause. We apologize for the disruption as we work to resolve this issue.
- resolved Oct 20, 2025, 04:48 PM UTC
This incident has been resolved and we will continue to monitor the issue.
Minor October 16, 2025 Issues Loading Social Pages 1h 48m Social Media
Started Oct 16, 2025, 06:15 PM UTC· resolved Oct 16, 2025, 08:04 PM UTC
- investigating Oct 16, 2025, 06:15 PM UTC
Some customers may currently be encountering difficulties loading Social pages. We are actively working to resolve this issue.
- resolved Oct 16, 2025, 08:04 PM UTC
This incident has been resolved.
Minor October 2, 2025 Issues Viewing Reporting 1h 30m Reporting
Started Oct 02, 2025, 01:30 PM UTC· resolved Oct 02, 2025, 03:00 PM UTC
- investigating Oct 02, 2025, 02:33 PM UTC
We are aware of an issue preventing some customers from viewing drill-down reports. We are actively working to resolve the issue.
- resolved Oct 02, 2025, 03:35 PM UTC
The issues accessing campaign reporting have been resolved.
Notice October 1, 2025 Constant Contact Community 21m
Started Oct 01, 2025, 12:14 PM UTC· resolved Oct 01, 2025, 12:36 PM UTC
- investigating Oct 01, 2025, 12:14 PM UTC
The Constant Contact community pages are currently experiencing loading issues for users. Teams are actively investigating the issue.
- resolved Oct 01, 2025, 12:41 PM UTC
The issue has been resolved.
Notice September 24, 2025 Social post and landing page issues 1h 30m Landing Pages, Social Media
Started Sep 24, 2025, 05:15 PM UTC· resolved Sep 24, 2025, 06:45 PM UTC
- investigating Sep 24, 2025, 06:18 PM UTC
Some customers may currently be encountering difficulties loading Social pages and Landing pages. We are actively working to resolve this issue.
- resolved Sep 24, 2025, 07:43 PM UTC
Issues loading Social pages and Landing pages has been resolved.
Major August 4, 2025 Issues with billing and making payments 3h 6m My Account & Billing
Started Aug 04, 2025, 10:06 PM UTC· resolved Aug 05, 2025, 01:13 AM UTC
- investigating Aug 05, 2025, 12:44 AM UTC
We are currently experiencing issues affecting customers ability to change payment methods or make payments. Customers may encounter an error when attempting to process payments. We appreciate your patience as we work to resolve this issue.
- resolved Aug 05, 2025, 01:18 AM UTC
We have resolved the issue with billing, and payments are processing normally.
Major June 12, 2025 Website Experiencing Issues 2h 33m Login, ConstantContact.com
Started Jun 12, 2025, 06:21 PM UTC· resolved Jun 12, 2025, 08:55 PM UTC
- investigating Jun 12, 2025, 06:21 PM UTC
We are currently experiencing issues with accessing our main site, constantcontact.com. Please access our services through https://login.constantcontact.com, which is working as expected. We are working to resolve this as quickly as possible.
- resolved Jun 12, 2025, 08:55 PM UTC
This incident has been resolved and the website is working normally again.
Minor May 5, 2025 Issues Logging in and Loading Accounts 3h 40m Login
Started May 05, 2025, 01:04 PM UTC· resolved May 05, 2025, 04:44 PM UTC
- investigating May 05, 2025, 01:44 PM UTC
We are currently experiencing issues affecting customers logging into accounts, navigating the site is slower than expected and sending email campaigns may be delayed. We appreciate your patience as we work to resolve this issue.
- resolved May 05, 2025, 06:12 PM UTC
The root cause has been identified and repaired. All delayed mail has been processed, and login function has been restored.