Constant Contact experienced a major incident on October 20, 2025 affecting My Account & Billing, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
My Account & Billing
Update timeline
- investigating Oct 20, 2025, 03:43 PM UTC
We are currently investigating reports of intermittent navigation issues affecting some customers. Our team is actively working to identify and resolve the root cause. We apologize for the disruption as we work to resolve this issue.
- resolved Oct 20, 2025, 04:48 PM UTC
This incident has been resolved and we will continue to monitor the issue.