Constant Contact incident
Delays with Segments and Automation Path Starts
Constant Contact experienced a minor incident on July 23, 2026 affecting Email Automation and Segments, lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Email AutomationSegments
Update timeline
- investigating Jul 24, 2026, 08:04 PM UTC
Customers may experience delays with updates contacts a part of new and existing Segments. Customers may also experience delays with contacts starting an Automation path campaign. We are actively investigating this issue. We apologize for any inconveniences and appreciate your patience.
- resolved Jul 25, 2026, 08:33 PM UTC
These delays have been resolved and both Segments and APB paths are working as expected.