Constant Contact Outage History

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Constant Contact had 37 outages in the last 2 years totaling 26h 15m of downtime — averaging 1.5 incidents per month.

There were 37 Constant Contact outages since May 21, 2024 totaling 26h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.constantcontact.com

Major November 22, 2024

Issues loading part of the site

Detected by Pingoru
Nov 22, 2024, 05:59 AM UTC
Resolved
Nov 22, 2024, 06:40 AM UTC
Duration
40m
Affected: Login
Timeline · 2 updates
  1. investigating Nov 22, 2024, 05:59 AM UTC

    Some of our customers are experiencing issues loading campaigns and parts of the site after logging in. We are working to resolve this as quickly as possible.

  2. resolved Nov 22, 2024, 06:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 24, 2024

Event Creation and Registration

Detected by Pingoru
Oct 24, 2024, 03:06 PM UTC
Resolved
Oct 24, 2024, 03:12 PM UTC
Duration
5m
Affected: Event Campaigns
Timeline · 2 updates
  1. investigating Oct 24, 2024, 03:06 PM UTC

    We are experiencing issues when attempting to edit or save or register for events. Our engineers are aware of this and are actively working to resolve the issue as quickly as possible

  2. resolved Oct 24, 2024, 03:35 PM UTC

    This issue has been resolved, and event functionality has been restored

Read the full incident report →

Major October 19, 2024

Delays Scheduling and Sending Emails

Detected by Pingoru
Oct 19, 2024, 01:11 AM UTC
Resolved
Oct 19, 2024, 03:39 AM UTC
Duration
2h 27m
Affected: Email CampaignsEmail Automation
Timeline · 3 updates
  1. investigating Oct 19, 2024, 01:11 AM UTC

    Some customers are currently unable to schedule emails and some emails are currently delayed. We are working to resolve the issue as quickly as possible.

  2. investigating Oct 19, 2024, 03:38 AM UTC

    All delayed emails have been processed and sending functionality has been restored.

  3. resolved Oct 19, 2024, 03:39 AM UTC

    All delayed emails have been processed and sending functionality has been restored.

Read the full incident report →

Critical October 19, 2024

Login Problem

Detected by Pingoru
Oct 19, 2024, 12:34 AM UTC
Resolved
Oct 19, 2024, 01:12 AM UTC
Duration
38m
Affected: Login
Timeline · 2 updates
  1. investigating Oct 19, 2024, 12:34 AM UTC

    Some customers are currently unable to log in to Constant Contact we are working to resolve the issue as quickly as possible

  2. resolved Oct 19, 2024, 01:12 AM UTC

    The issue has been resolved and customers are now able to log in to the product.

Read the full incident report →

Major October 7, 2024

Contact Segment Delays

Detected by Pingoru
Oct 07, 2024, 10:10 AM UTC
Resolved
Oct 07, 2024, 01:14 PM UTC
Duration
3h 3m
Affected: Segments
Timeline · 2 updates
  1. investigating Oct 07, 2024, 12:33 PM UTC

    Some customers may encounter errors loading segments and delays when creating and sending to Segments. Our teams are aware and currently working to resolve the issue.

  2. resolved Oct 07, 2024, 01:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 28, 2024

Issues with Events, Automations and Account Setting page

Detected by Pingoru
Aug 28, 2024, 11:56 PM UTC
Resolved
Aug 29, 2024, 03:23 AM UTC
Duration
3h 27m
Affected: Email CampaignsEvent CampaignsEmail AutomationLanding PagesMy Account & Billing
Timeline · 4 updates
  1. investigating Aug 28, 2024, 11:56 PM UTC

    Some customers are experiencing issues varying from Event creation and copying, Campaign scheduling, and other pages not successfully loading. Our teams are working hard to address these issues as quickly as possible.

  2. investigating Aug 29, 2024, 12:00 AM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 29, 2024, 03:23 AM UTC

    We are continuing to investigate this issue.

  4. resolved Aug 29, 2024, 03:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 16, 2024

Sign-up Landing Pages Temporarily Disabled

Detected by Pingoru
Aug 16, 2024, 02:37 PM UTC
Resolved
Aug 16, 2024, 05:15 PM UTC
Duration
2h 38m
Affected: Landing Pages
Timeline · 3 updates
  1. investigating Aug 16, 2024, 02:37 PM UTC

    We have temporarily disabled Sign-up Landing Pages while we resolve a system issue. We're working to resolve this as quickly as possible.

  2. investigating Aug 16, 2024, 02:38 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 16, 2024, 05:58 PM UTC

    Landing pages are enabled.

Read the full incident report →

Minor June 18, 2024

Issues when creating Multi-channel Campaigns

Detected by Pingoru
Jun 18, 2024, 06:42 PM UTC
Resolved
Jun 18, 2024, 07:46 PM UTC
Duration
1h 3m
Affected: Email Campaigns
Timeline · 2 updates
  1. investigating Jun 18, 2024, 06:42 PM UTC

    Some of our customers are experiencing issues creating Multi-channel campaigns. We are working to resolve this as quickly as possible.

  2. resolved Jun 18, 2024, 07:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 13, 2024

Issues with Reporting Data and Loading Some Pages

Detected by Pingoru
Jun 13, 2024, 08:40 PM UTC
Resolved
Jun 13, 2024, 09:01 PM UTC
Duration
21m
Affected: Email CampaignsEvent CampaignsSurvey CreationEmail AutomationReporting
Timeline · 2 updates
  1. investigating Jun 13, 2024, 08:40 PM UTC

    Some of our customers are experiencing issues loading campaigns pages and viewing reporting data. We are working to resolve this as quickly as possible.

  2. resolved Jun 13, 2024, 09:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 30, 2024

Landing Page Editing Issue

Detected by Pingoru
May 30, 2024, 03:19 PM UTC
Resolved
May 30, 2024, 09:18 PM UTC
Duration
5h 58m
Affected: Landing Pages
Timeline · 2 updates
  1. investigating May 30, 2024, 03:19 PM UTC

    We are experiencing an issue with editing the contact fields in landing pages. Our engineers are aware of this issue, and are working to resolve it.

  2. resolved May 30, 2024, 09:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 21, 2024

Issue Loading Campaigns Pages/Reporting Data for APB and SMS

Detected by Pingoru
May 21, 2024, 06:55 PM UTC
Resolved
May 21, 2024, 10:07 PM UTC
Duration
3h 11m
Affected: Reporting
Timeline · 2 updates
  1. investigating May 21, 2024, 06:55 PM UTC

    Some of our customers are experiencing issues loading campaigns pages and reporting data for automations and SMS campaigns. You can access other campaign types from the Marketing drop down menu option. We are working to resolve this as quickly as possible.

  2. resolved May 21, 2024, 10:07 PM UTC

    This incident has been resolved.

Read the full incident report →