Resolved after 12 hours 43 minutes, affecting Constant Contact Pro (Main Application) and Users API and 1 more, on December 7, 2021.
This incidence has been resolved. All systems are back online and email sends will resume. Previously scheduled sends should be verified and rescheduled if needed.
Affected components
Update timeline
- monitoring Dec 07, 2021, 05:55 PM UTC
There is a widespread AWS outage affecting several components of Cortex. There may be issues loading pages, setting up emails, and sending campaigns during this time. We are monitoring the issue closely and will notify you when systems are back online.
- resolved Dec 08, 2021, 06:39 AM UTC
This incidence has been resolved. All systems are back online and email sends will resume. Previously scheduled sends should be verified and rescheduled if needed.
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Amazon Web Services