Resolved after 33 minutes, affecting Smart Blast / Promo Blast Sends API and Transactional Sends API, on January 11, 2023.
The email delivery pipeline has been fully recovered, and we are caught up on all delayed sends.
Affected components
Update timeline
- identified Jan 11, 2023, 05:24 PM UTC
We are experiencing an ongoing outage with our email delivery pipeline that started at 7 PM PST on 1/10/2023. The majority of Cortex and transactional emails scheduled during this time are delayed. We are in the process of recovering our systems. Once our systems are recovered, we expect all delayed emails to be sent.
- identified Jan 11, 2023, 05:24 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 11, 2023, 05:58 PM UTC
The email delivery pipeline has been fully recovered, and we are caught up on all delayed sends.
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