Connex Ecommerce incident

Bigcommerce users cannot sync

Minor Resolved View vendor source →

Connex Ecommerce experienced a minor incident on November 8, 2023 affecting Connex for QuickBooks - Desktop Users and Connex for QuickBooks - QuickBooks Online Users, lasting 5h. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2023, 03:39 PM UTC
Resolved
Nov 08, 2023, 08:39 PM UTC
Duration
5h
Detected by Pingoru
Nov 08, 2023, 03:39 PM UTC

Affected components

Connex for QuickBooks - Desktop UsersConnex for QuickBooks - QuickBooks Online Users

Update timeline

  1. monitoring Nov 08, 2023, 03:39 PM UTC

    We uploaded a change. Please try after 11:30 am EST on 11/8/2023.

  2. resolved Nov 08, 2023, 08:39 PM UTC

    This incident has been resolved.