Connex Ecommerce incident

Authentication Failed

Minor Resolved View vendor source →

Connex Ecommerce experienced a minor incident on November 8, 2023 affecting Connex for QuickBooks - Desktop Users and Connex for QuickBooks - QuickBooks Online Users, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2023, 04:34 PM UTC
Resolved
Nov 08, 2023, 08:40 PM UTC
Duration
4h 5m
Detected by Pingoru
Nov 08, 2023, 04:34 PM UTC

Affected components

Connex for QuickBooks - Desktop UsersConnex for QuickBooks - QuickBooks Online Users

Update timeline

  1. monitoring Nov 08, 2023, 04:34 PM UTC

    Obtain a new pairing file. Please be aware we are publishing updates throughout the day and the site might go offline temporarily. Retry the sync later in the day.

  2. resolved Nov 08, 2023, 08:40 PM UTC

    This incident has been resolved.