Connex Ecommerce incident

Some QuickBoooks Online users not able to log into Connex

Minor Resolved View vendor source →

Connex Ecommerce experienced a minor incident on July 9, 2024 affecting Connex for QuickBooks - QuickBooks Online Users, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2024, 06:32 PM UTC
Resolved
Jul 09, 2024, 07:17 PM UTC
Duration
44m
Detected by Pingoru
Jul 09, 2024, 06:32 PM UTC

Affected components

Connex for QuickBooks - QuickBooks Online Users

Update timeline

  1. identified Jul 09, 2024, 06:32 PM UTC

    We are currently patching this issue and Auto Sync will still occur but you may not be able to log into Connex dashboard. This should be fixed by tomorrow.

  2. resolved Jul 09, 2024, 07:17 PM UTC

    We published a fix.