Connex Ecommerce incident

Login page offline

Major Resolved View vendor source →

Connex Ecommerce experienced a major incident on May 28, 2025 affecting Connex for QuickBooks - Desktop Users, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 05:20 PM UTC
Resolved
May 28, 2025, 06:11 PM UTC
Duration
50m
Detected by Pingoru
May 28, 2025, 05:20 PM UTC

Affected components

Connex for QuickBooks - Desktop Users

Update timeline

  1. identified May 28, 2025, 05:20 PM UTC

    We are in process of performing an update of Connex for QuickBooks. Our login page is offline. Users can sync normally. We are working on the issue. Please do not open a ticket.

  2. resolved May 28, 2025, 06:11 PM UTC

    This incident has been resolved.