Connex Ecommerce incident

Blank sync page-to sync from accounting to shipstation go to settings advanced

Minor Resolved View vendor source →

Connex Ecommerce experienced a minor incident on June 30, 2025 affecting Connex for QuickBooks - Desktop Users and Connex for QuickBooks - QuickBooks Online Users, lasting 22h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2025, 03:39 PM UTC
Resolved
Jul 01, 2025, 02:08 PM UTC
Duration
22h 28m
Detected by Pingoru
Jun 30, 2025, 03:39 PM UTC

Affected components

Connex for QuickBooks - Desktop UsersConnex for QuickBooks - QuickBooks Online Users

Update timeline

  1. identified Jun 30, 2025, 03:39 PM UTC

    Go to settings, order settings, advanced, misc. setting tab and adjust dates and then run the web connector We are putting in a fix for blank manual sync page

  2. resolved Jul 01, 2025, 02:08 PM UTC

    This incident has been resolved.