Connex Ecommerce incident

Magento 2 Sync Offline

Major Resolved View vendor source →

Connex Ecommerce experienced a major incident on July 7, 2025 affecting Connex for QuickBooks - Desktop Users, lasting 15h 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 08:02 PM UTC
Resolved
Jul 08, 2025, 11:46 AM UTC
Duration
15h 43m
Detected by Pingoru
Jul 07, 2025, 08:02 PM UTC

Affected components

Connex for QuickBooks - Desktop Users

Update timeline

  1. identified Jul 07, 2025, 08:02 PM UTC

    We will implement a fix tomorrow.

  2. resolved Jul 08, 2025, 11:46 AM UTC

    This incident has been resolved.