Connex Ecommerce incident

Site slowness causing sync failure or delay. We are aware and working on the issue it will be fixed asap 12/5/25

Minor Resolved View vendor source →

Connex Ecommerce experienced a minor incident on December 5, 2025 affecting Connex for QuickBooks - Desktop Users and Connex for QuickBooks - QuickBooks Online Users, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 01:20 PM UTC
Resolved
Dec 06, 2025, 01:55 PM UTC
Duration
1d
Detected by Pingoru
Dec 05, 2025, 01:20 PM UTC

Affected components

Connex for QuickBooks - Desktop UsersConnex for QuickBooks - QuickBooks Online Users

Update timeline

  1. identified Dec 05, 2025, 01:20 PM UTC

    Site slowness causing sync failure or delay. We are aware and working on the issue it will be fixed asap 12/5/25

  2. resolved Dec 06, 2025, 01:55 PM UTC

    This incident has been resolved.