Connex Ecommerce experienced a minor incident on January 14, 2026 affecting Connex for QuickBooks - Desktop Users, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Connex for QuickBooks - Desktop Users
Update timeline
- monitoring Jan 14, 2026, 01:55 PM UTC
We are publishing an update today to resolve duplicate issues with QuickBooks Enterprise customers. Let us know if issues persist past Jan 15.
- resolved Jan 15, 2026, 03:19 PM UTC
This incident has been resolved.