Connex Ecommerce incident

Delay syncing orders from QuickBooks

Minor Resolved View vendor source →

Connex Ecommerce experienced a minor incident on March 17, 2026 affecting Connex for QuickBooks - Desktop Users and Connex for QuickBooks - QuickBooks Online Users, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 02:00 PM UTC
Resolved
Mar 17, 2026, 03:26 PM UTC
Duration
1h 25m
Detected by Pingoru
Mar 17, 2026, 02:00 PM UTC

Affected components

Connex for QuickBooks - Desktop UsersConnex for QuickBooks - QuickBooks Online Users

Update timeline

  1. identified Mar 17, 2026, 02:00 PM UTC

    This issue has been identified. Please resync your sales after 12 pm EST. Go to the dashboard. Click manual sync. Click orders from accounting. Enter 3/16 to 3/18. Click submit.

  2. resolved Mar 17, 2026, 03:26 PM UTC

    This incident has been resolved.