Conferma experienced a notice incident on April 14, 2026, lasting 2h 52m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Apr 14, 2026, 09:09 AM UTC
We are currently experiencing a delay in the processing of imported transaction data. The issue was related to an error within an inbound data file, which has now been successfully reissued and received. Processing has resumed and is currently underway. We expect processing to complete between 12pm and 1pm BST. We apologise for any inconvenience caused and will provide a further update once processing has completed.
- resolved Apr 14, 2026, 12:01 PM UTC
Processing of the delayed imported transaction data has now completed successfully. The issue was caused by an error with an inbound data file. This file was reissued and received earlier today, allowing processing to resume and complete as expected. All affected transactions are now available. We apologise for the inconvenience caused and thank you for your patience.