Computop Outage History

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Computop had 45 outages in the last 2 years totaling 64h 4m of downtime — averaging 1.8 incidents per month.

There were 45 Computop outages since April 30, 2025 totaling 64h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://computop.statuspage.io

Critical October 20, 2025

Disruption Telephone-System / Störung Telefonanlage

Detected by Pingoru: Oct 20, 2025, 09:00 AM UTC
Resolved: Oct 20, 2025, 10:31 AM UTC
Duration: 1h 31m

Affected: Telephone-System

Timeline · 2 updates

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Critical October 16, 2025

External Disruption / Externe Störung PayPal

Detected by Pingoru: Oct 16, 2025, 04:20 PM UTC
Resolved: Oct 16, 2025, 04:41 PM UTC
Duration: 20m

Affected: Paygate

Timeline · 2 updates

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Major October 9, 2025

Disruption / Störung EPA/CTSF

Detected by Pingoru: Oct 09, 2025, 10:13 AM UTC
Resolved: Oct 09, 2025, 03:57 PM UTC
Duration: 5h 43m

Affected: PaygateComputop Settlement File (CTSF)

Timeline · 3 updates

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Major September 25, 2025

Paygate Störung / Paygate Disruption - BNP - Credit Card

Detected by Pingoru: Sep 25, 2025, 05:32 AM UTC
Resolved: Sep 25, 2025, 07:00 AM UTC
Duration: 1h 28m

Affected: PaygateBNP Paribas

Timeline · 2 updates

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Major September 19, 2025

External Disruption / Externe Störung - Tollcollect Tankkarte

Detected by Pingoru: Sep 19, 2025, 08:34 PM UTC
Resolved: Sep 20, 2025, 05:59 AM UTC
Duration: 9h 24m

Timeline · 2 updates

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Major September 17, 2025

External Disruption / Externe Störung - credit card / debit card: DKV

Detected by Pingoru: Sep 17, 2025, 11:51 PM UTC
Resolved: Sep 18, 2025, 06:26 AM UTC
Duration: 6h 34m

Timeline · 2 updates

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Major September 17, 2025

Paygate Störung / Paygate Disruption - Credit Card 3D Secure

Detected by Pingoru: Sep 17, 2025, 11:24 AM UTC
Resolved: Sep 17, 2025, 12:57 PM UTC
Duration: 1h 33m

Affected: 3D Secure (Mastercard Identity Check)Paygate3D Secure (JCB JSecure)3D Secure (Diners Protect Buy)3D Secure (American Express SafeKey)3D Secure (Visa Secure)BNP Paribas

Timeline · 2 updates

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Major September 15, 2025

External Disruption / Externe Störung - Nexi - Capture and Refund only

Detected by Pingoru: Sep 15, 2025, 03:00 PM UTC
Resolved: Sep 15, 2025, 03:49 PM UTC
Duration: 49m

Affected: NEXI

Timeline · 2 updates

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Major September 6, 2025

External Disruption / Externe Störung IPG & IPGDCC

Detected by Pingoru: Sep 06, 2025, 12:35 AM UTC
Resolved: Sep 06, 2025, 07:26 AM UTC
Duration: 6h 50m

Affected: First Data IPG

Timeline · 2 updates

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Major August 22, 2025

External Disruption / Externe Störung - iDEAL, Bancontact via Rabobank

Detected by Pingoru: Aug 22, 2025, 04:50 PM UTC
Resolved: Aug 22, 2025, 05:35 PM UTC
Duration: 45m

Affected: PaygateiDEAL via RabobankBancontact (via Rabobank)

Timeline · 3 updates

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Critical August 12, 2025

External Disruption / Externe Störung - CreditCard via EVO

Detected by Pingoru: Aug 12, 2025, 10:18 PM UTC
Resolved: Aug 13, 2025, 07:41 AM UTC
Duration: 9h 23m

Affected: EVO Payments

Timeline · 2 updates

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Critical July 19, 2025

External Disruption / Externe Störung - credit card / debit card: Nets

Detected by Pingoru: Jul 19, 2025, 10:33 PM UTC
Resolved: Jul 19, 2025, 10:50 PM UTC
Duration: 17m

Affected: Nets

Timeline · 3 updates

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Major July 19, 2025

External Disruption / Externe Störung - Creditcard (Nets)

Detected by Pingoru: Jul 19, 2025, 06:13 PM UTC
Resolved: Jul 19, 2025, 08:21 PM UTC
Duration: 2h 8m

Affected: Nets

Timeline · 3 updates

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Major July 5, 2025

External Disruption / Externe Störung - credit card / debit card: Airplus

Detected by Pingoru: Jul 05, 2025, 10:22 AM UTC
Resolved: Jul 05, 2025, 04:15 PM UTC
Duration: 5h 53m

Affected: Airplus

Timeline · 2 updates

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Major June 30, 2025

External Disruption / Externe Störung - credit card / debit card: BNP

Detected by Pingoru: Jun 30, 2025, 06:54 PM UTC
Resolved: Jun 30, 2025, 08:31 PM UTC
Duration: 1h 36m

Affected: BNP Paribas

Timeline · 2 updates

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Notice June 12, 2025

Restart Qlik Sense QSH servers

Detected by Pingoru: Jun 12, 2025, 10:46 AM UTC
Resolved: Jun 12, 2025, 10:46 AM UTC
Duration: —

Affected: Computop 360

Timeline · 1 update

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Critical June 10, 2025

External Disruption / Externe Störung Simplepay

Detected by Pingoru: Jun 10, 2025, 10:40 AM UTC
Resolved: Jun 10, 2025, 01:49 PM UTC
Duration: 3h 8m

Affected: SimplePay

Timeline · 2 updates

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Critical June 6, 2025

External Disruption / Externe Störung SimplePay

Detected by Pingoru: Jun 06, 2025, 03:56 PM UTC
Resolved: Jun 06, 2025, 09:08 PM UTC
Duration: 5h 12m

Affected: SimplePay

Timeline · 2 updates

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Critical June 4, 2025

External Disruption / Externe Störung Swish

Detected by Pingoru: Jun 04, 2025, 08:14 PM UTC
Resolved: Jun 04, 2025, 09:11 PM UTC
Duration: 57m

Affected: Swish

Timeline · 2 updates

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Critical May 4, 2025

External Disruption / Externe Störung - credit card / debit card: PagBrasil

Detected by Pingoru: May 04, 2025, 11:35 AM UTC
Resolved: May 04, 2025, 11:58 AM UTC
Duration: 22m

Affected: PagBrasil

Timeline · 2 updates

Read the full incident report →