Resolved after 38 minutes, affecting Compusult HelpDesk, on May 12, 2018.
HelpDesk Core Server has been upgraded successfully. HelpDesk agents are now in the process of being updated to match. HelpDesk services are again available, and incident is considered resolved.
Affected components
Compusult HelpDesk
Update timeline
- identified May 12, 2018, 05:01 AM UTC
The Compusult HelpDesk is currently undergoing a version upgrade. Remote access is currently disabled.
- resolved May 12, 2018, 05:40 AM UTC
HelpDesk Core Server has been upgraded successfully. HelpDesk agents are now in the process of being updated to match. HelpDesk services are again available, and incident is considered resolved.
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