Resolved after 6 hours 9 minutes, affecting VoIP SIP Trunks, on April 16, 2019.
All services have remained online and operational and as such, this incident will be marked as resolved. No further impact or updates are expected.
Affected components
Update timeline
- investigating Apr 16, 2019, 07:11 AM UTC
We are currently investigating an interruption to SIP (phone line) registrations with multiple providers. This is considered a major outage and priority one incident. We will update findings as soon as more is known.
- monitoring Apr 16, 2019, 07:39 AM UTC
It appears that we have been a bit hasty pointing the finger at the VoIP SIP trunks. The issue has been identified as a Microsoft Azure DNS / Routing issue. Systems are now reporting as online and responding, however our team will continue to monitor.
- monitoring Apr 16, 2019, 08:25 AM UTC
All services have remained online and operational and as such, this incident will be marked as resolved. No further impact or updates are expected.
- resolved Apr 16, 2019, 01:21 PM UTC
This incident has been resolved.
Your product runs on more than Compusult Pty Ltd
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services