CompanyCam Outage History

CompanyCam is up right now

Pingoru has recorded 52 incidents for CompanyCam: 38 in the last 12 months and 7 in the last 90 days.

Source: status.companycam.com

52incidents recorded
38last 12 months
7last 90 days
10 hourstypical duration
Incidents per month
048AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking CompanyCam in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026425 of 720 (4%)
May 20264126 of 744 (17%)
June 202649 of 720 (1%)
July 2026819 of 744 (3%)
August 202633 of 744 (0%)
September 202610 of 720 (0%)
October 202622 of 593 (0%)

Incidents, newest first

Minor February 10, 2025 Users experiencing slow load times and potential issues with Project creation 3h 20m Web App, Mobile App, Integrations

Started Feb 10, 2025, 05:44 PM UTC· resolved Feb 10, 2025, 09:05 PM UTC

  1. investigating Feb 10, 2025, 05:44 PM UTC

    We're currently investigating an issue with slow load times and Project creation. Our team will continue to investigate and provide updates.

  2. identified Feb 10, 2025, 05:54 PM UTC

    We've identified the cause of slow loading times and continue to work towards a resolution!

  3. monitoring Feb 10, 2025, 06:01 PM UTC

    We've implemented a fix for the loading issues and are seeing improvements. We will continue to monitor.

  4. monitoring Feb 10, 2025, 07:02 PM UTC

    Performance has improved for most Users. We are continuing to monitor this issue to ensure we've addressed the root cause.

  5. monitoring Feb 10, 2025, 08:20 PM UTC

    We've addressed the root cause of the issue and will continue to monitor. At this time Users should no longer be experiencing issues with loading or Project creation.

  6. resolved Feb 10, 2025, 09:05 PM UTC

    The issue causing slow load times has been resolved. If you're still having trouble please reach out to us directly at [email protected]

Read the full incident report →

Major January 24, 2025 Issues with Project creation on the web and mobile apps 1h 52m API, Web App, Uploads & Processing, Mobile App

Started Jan 24, 2025, 08:11 PM UTC· resolved Jan 24, 2025, 10:04 PM UTC

  1. investigating Jan 24, 2025, 08:11 PM UTC

    We're currently investigating an issue with Project creation on the web and mobile apps. This issue may include Project creation from Integrations, photo upload, and download times. We will continue to provide updates when there is additional information.

  2. identified Jan 24, 2025, 09:16 PM UTC

    We've identified the cause of the issues and are currently working on a fix for it. We will continue to update this incident. If you're having issues and would like to talk to our Support team please reach out over chat or email. Thank you for your patience!

  3. identified Jan 24, 2025, 09:19 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jan 24, 2025, 09:58 PM UTC

    We've gotten confirmation that our queues are back up and things are working as normal! We'll continue to monitor things for safety. You may need to refresh your browser or close out of your app to see things working again. If you're still having issues with your CompanyCam account please reach out to our Support team!

  5. resolved Jan 24, 2025, 10:04 PM UTC

    CompanyCam is now back up and running! If you are still experiencing issues, try to refresh your browser window or close out your app. If that doesn't help, reach out to our Support team via chat or email. Thanks again for your patience!

Read the full incident report →