Commvault incident

Exchange Mailbox Intermittent Issues

Notice Resolved View vendor source →

Commvault experienced a notice incident on November 25, 2025, lasting 2d 5h. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 02:15 AM UTC
Resolved
Nov 27, 2025, 07:57 AM UTC
Duration
2d 5h
Detected by Pingoru
Nov 25, 2025, 02:15 AM UTC

Update timeline

  1. investigating Nov 25, 2025, 02:15 AM UTC

    We are experiencing intermittent issues affecting certain Exchange mailboxes. Impacted users may see an error message in the mailbox status stating: “No valid Azure app found. Please run check readiness.” Our team is actively investigating and working to resolve the underlying cause. We will provide updates as soon as more information is available. Thank you for your patience.

  2. resolved Nov 27, 2025, 07:57 AM UTC

    This incident has been resolved.