Commusoft experienced a major incident on August 12, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 12, 2026, 08:00 AM UTC
Type: Incident Duration: 7 hours and 48 minutes Affected Components: Support, Mobile Application, Web Application, Integrations Aug 12, 08:00:49 GMT+0 - Identified - We are currently experiencing a partial outage on our phone system. The issue is intermittent and affects both inbound and outbound calls, so you may have trouble getting through to us and we may be unable to call you back. If you cannot reach us by phone, please send us an email or start a chat and we will pick it up there. All other support channels are working as normal. We are investigating and will post updates as soon as we know more. Aug 12, 15:48:46 GMT+0 - Resolved - This incident has been resolved.