Commslayer incident

Email Sync Disruption

Minor Resolved View vendor source →

Commslayer experienced a minor incident on March 30, 2026, lasting 8h 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 08:00 AM UTC
Resolved
Mar 30, 2026, 04:30 PM UTC
Duration
8h 30m
Detected by Pingoru
Mar 30, 2026, 08:00 AM UTC

Update timeline

  1. investigating Mar 30, 2026, 08:00 AM UTC

    We identified a stuck background job that was blocking email synchronization across all connected email accounts.

  2. resolved Mar 30, 2026, 04:30 PM UTC

    The stuck process was cleared and safeguards were added to prevent recurrence. All email accounts resumed syncing normally.