Resolved after 1 day 8 hours, on April 5, 2026.
The stale processes were cleaned up and safeguards were put in place. Error rates returned to normal.
Update timeline
- investigating Apr 05, 2026, 10:00 AM UTC
We identified background processes that were triggering unexpected actions on resolved conversations.
- resolved Apr 06, 2026, 06:00 PM UTC
The stale processes were cleaned up and safeguards were put in place. Error rates returned to normal.
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