Commslayer incident

Performance Degradation

Minor Resolved View vendor source →

Commslayer experienced a minor incident on April 8, 2026, lasting 3d 11h. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 09:00 AM UTC
Resolved
Apr 11, 2026, 08:00 PM UTC
Duration
3d 11h
Detected by Pingoru
Apr 08, 2026, 09:00 AM UTC

Update timeline

  1. investigating Apr 08, 2026, 09:00 AM UTC

    We identified increased database query times and elevated error rates affecting a subset of requests.

  2. monitoring Apr 10, 2026, 02:30 AM UTC

    Performance optimizations were rolled out progressively, reducing unnecessary database queries. Email routing issues were also identified and corrected during this period.

  3. resolved Apr 11, 2026, 08:00 PM UTC

    All fixes have been applied. Response times and error rates have returned to normal levels.