Resolved after 3 days 11 hours, on April 8, 2026.
All fixes have been applied. Response times and error rates have returned to normal levels.
Update timeline
- investigating Apr 08, 2026, 09:00 AM UTC
We identified increased database query times and elevated error rates affecting a subset of requests.
- monitoring Apr 10, 2026, 02:30 AM UTC
Performance optimizations were rolled out progressively, reducing unnecessary database queries. Email routing issues were also identified and corrected during this period.
- resolved Apr 11, 2026, 08:00 PM UTC
All fixes have been applied. Response times and error rates have returned to normal levels.
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