Commio experienced a minor incident on July 29, 2025 affecting Text Messaging (SMS/MMS), lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Text Messaging (SMS/MMS)
Update timeline
- investigating Jul 29, 2025, 08:11 PM UTC
We are currently experiencing delays with sending and receiving 10DLC SMS messages. The issue is being investigated.
- monitoring Jul 29, 2025, 08:33 PM UTC
We are observing send/receive times are returning to normal for 10 DLC SMS messages. Our team continues to monitor for stability. Further updates will follow.
- resolved Jul 29, 2025, 10:15 PM UTC
Our team has continued to observe normal messaging send/receive times. At this time messing functionality has been fully restored. If you experience any issues please open a ticket by emailing [email protected].