Commerce Layer incident

August 2026: Commerce Layer major outage on Commerce API

Critical Resolved View vendor source →

Commerce Layer experienced a critical incident on August 3, 2026 affecting Commerce API and Dashboard, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 05:12 AM UTC
Resolved
Aug 03, 2026, 05:12 AM UTC
Duration
—
Detected by Pingoru
Aug 03, 2026, 05:12 AM UTC

Affected components

Commerce APIDashboard

Update timeline

  1. resolved Aug 03, 2026, 07:29 AM UTC

    During a routine automated update of the EU database, the procedure couldn't complete and the DB couldn't return to normal operations. Our monitoring systems alerted immediately our team, that could restart the procedure manually and completed it in a few minutes. Root cause analysis currently in progress.