CometChat incident

Chat & Messaging - API (North America) Degraded Performance

Minor Resolved

CometChat experienced a minor incident on August 27, 2026 affecting North America (US) (Chat & Messaging - API), lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 04:26 PM UTC
Resolved
Aug 27, 2026, 04:33 PM UTC
Duration
7m
Detected by Pingoru
Aug 27, 2026, 04:26 PM UTC

Affected components

North America (US) (Chat & Messaging - API)

Update timeline

  1. investigating Aug 27, 2026, 03:30 PM UTC

    Our engineering team is actively addressing an issue with the Chat & Messaging API. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

  2. investigating Aug 27, 2026, 04:20 PM UTC

    We are currently investigating this incident.

  3. resolved Aug 27, 2026, 04:33 PM UTC

    This incident has been resolved.