CometChat incident

Chat & Messaging - API (North America) Degraded Performance

Minor

Resolved after 7 minutes, affecting North America (US) (Chat & Messaging - API), on August 27, 2026.

investigating Aug 27, 2026, 04:20 PM UTC

We are currently investigating this incident.

Started
Aug 27, 2026, 04:26 PM UTC
Resolved
Aug 27, 2026, 04:33 PM UTC
Duration
7m
Detected by Pingoru
Aug 27, 2026, 04:26 PM UTC

Affected components

North America (US) (Chat & Messaging - API)

Update timeline

  1. investigating Aug 27, 2026, 03:30 PM UTC

    Our engineering team is actively addressing an issue with the Chat & Messaging API. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

  2. investigating Aug 27, 2026, 04:20 PM UTC

    We are currently investigating this incident.

  3. resolved Aug 27, 2026, 04:33 PM UTC

    This incident has been resolved.

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